Join the team
Highfield is a global leader in regulated work-based learning qualifications, end-point assessment, training materials and e-learning. We were named a winner of the King's Award for Enterprise in 2024 (the UK's most prestigious business award), as well as the 2024 Doncaster Chamber Large Business of the Year.
Through our regulated examination board, Highfield Qualifications, we are one of the UK's top Awarding Organisations and are actively involved in the development of the UK workforce and productivity, as well as contributing to government plans for 3 million apprenticeships.
We have developed over 600 separate qualifications covering a variety of industries from customer service, food safety, health and safety and licensing to high-speed rail, aviation, security, retail and logistics.
Additionally, we offer hundreds of publications and titles with over 2 million sales each year through our publisher, Highfield Products, and develop award-winning e-learning for some of the biggest businesses in the world via Highfield e-learning.
Why work for us?
We see each colleague as a valuable asset to Highfield. All of our team members contribute not only a variety of skills to the Company that allow us to evolve as a business, but also a diverse set of engaging and friendly personalities that make Highfield a great place to work.
We are committed to providing colleagues with opportunities to develop, with excellent training, apprenticeship and internal promotion prospects.
Alongside staff competitions, enrichment activities and social functions, our employee benefits also include:
- a competitive pension scheme (8% employer contribution)
- free onsite gym (watch our gym video here) and DCLT gym and swimming membership/discounts.
- a cycle-to-work scheme
- critical illness cover
- £250 referral system
Message from the MD, Chris Sprenger
'Since its foundation, the Highfield Group has experienced exceptional levels of growth and success that we believe is testament to our hardworking and dedicated staff members.
Highfield is a family business with family values. Our vision is to set the global standard for listening and responding. To ensure that we reach that goal, Highfield is founded on four core values: quality, value, service and integrity. These values form the cornerstone of everything we do and allow us to provide exceptional customer experience.
With offices in the North of England and Dubai, we offer great career progression opportunities for talented, passionate and dedicated team members. The majority of our Senior team have been promoted from within the Company.
If you think you have the passion, skills and commitment to make a contribution to the future development of Highfield, we would love to hear from you.
Good luck with your application. I look forward to welcoming you to the Highfield team.'
Current Opportunities
Location Doncaster
6-month fixed term contract
The Assessment Team Support Officer will assist the Manager in maintaining quality assurance across several key areas, including running daily EPA reports, verifying daily assessments for compliance, reviewing learner records, and processing apprenticeship certifications that are all in line with agreed service level agreements (SLAs).
For more information on the responsibilities, please see the job description.
Full Time
Based in Doncaster
We have a fantastic opportunity for someone to join the Corporate Customer Support Team as a Corporate Customer Support Officer. The Corporate Customer Support Officer will deliver high levels of customer service to corporate centres, as well as acting as the main point of contact for the centres promoting business development through first class customer service.
For more information on the responsibilities, please see the job description.
Full Time
Based in Doncaster
We are looking for someone to join the Customer Support team as a Customer Support Officer. The Customer Support Officer will:
- Offer first class customer service and support to our customers.
- Work with our approved Centres to develop their business.
- Build and maintain a great relationship with your Centres and our regulators.
- Maintain a good understanding of our processes, products, and systems and to use that knowledge to assist your Centres.
For more information on the responsibilities, please see the job description.
Freelance
Competitive salary
We are looking for a freelance External Quality Assurance Officer to join our team. The External Quality Assurance Officer (EQA) will work on an ad hoc basis to perform quality assurance tasks, specifically for Street Works qualifications. These activities include supporting centers with best practice advice, reviewing assessment documentation, and overseeing Assessor and Internal Quality Assurance (IQA) decisions.
For more details on the roles and responsibilities, please see the job description.
Location Doncaster
Full Time
The EPA Customer Engagement Officer will be responsible for delivering high levels of professional account management and support to employers, employer providers and apprenticeship providers.
For more details on the roles and responsibilities, please see the job description.
If you are interested in any of these roles please send your completed application form and current CV to recruitment@highfield.co.uk
General Vacancy Enquiries
Highfield would also like to hear from anybody who would be interested in working with us (either in an employed or self-employed capacity).
If you would like to express an interest please contact our HR department. Email recruitment@highfield.co.uk with your CV attached.